WHERE DO YOU DELIVER IN CANADA?
That's just one of the questions we are getting right now. The answer to this and some other questions you might have are featured in our FAQ's below. If your topic isn't here - drop us an email at: hello@bigwideoutside.com. We'll be happy to answer you directly.
Where do you deliver in Canada?
We deliver most products throughout Canada with the exception of our Firepits and wood holders. They currently only ship to Ontario.
How long does it take to deliver a fire pit?
Our firepits are made once your order is paid in full and confirmed. The timing from order to final delivery is approx. 2-4 weeks. Most deliveries are made within 3 weeks. If you have placed an order and want to know more about when it might be delivered, please contact us at hello@bigwideoutside.com.
If something is out of stock - can I pre order it?
Whenever possible - we can help you pre-order a product that might be temporarily out of stock. We do this manually through our system - so you will need to email us to request a pre order. We will then advise you when it will be back in full stock.
Do you intend to deliver to USA and Internationally?
We are just getting started and want to focus on serving our Canadian customers as well as we can. When we nail that - we'll let you know!
Where are most of your products made?
Right now we make three of our own product lines - Firepits, Blankets and Charcuterie Boards. The Firepits and boards are made here in Ontario, Canada. We design our own blankets but they are manufactured in Portugal. The lights are designed and made in Germany. Our eco-friendly dish ware lines are designed in France and Japan but made in China.
